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Status Update

COVID-19 Update from Modern Basic Cosmetics

September 4, 2020

Modern Basic is continuing to work hard to improve our consistency and efficiency.  We have been able to reduce our lead time from the peak seen last month.  Our expected lead time for printed order is now about 1-2 weeks.  Our supply chain continues to be affected by the global pandemic.  We are still seeing volatility with our suppliers and related logistics.  Unfortunately, this volatility negatively impacts our ability to provide a consistent supply of our entire product line.  At this point, we are not able to estimate when things will return to normal.  We appreciate your patience and understanding.


June 3, 2020

As the pandemic extends into its third month, we have been working diligently to expand our operational capacity.  While the health and safety of our staff remains our top priority, we have made improvements to our efficiency.  At this time, we are still experiencing longer than usual lead times for order.  We kindly ask for your continued patience as we work towards returning to normal operation.


Modern Basic Cosmetics


April 21, 2020

Modern Basic remains operational.  We have taken significant steps to mitigate the spread of the virus.  As such, we are not able to operate at full capacity which results in longer than usual processing times for order.  Our response times will also be longer than usual until we are able return to full capacity.

We appreciate all the support that we have been receiving from our values clients.  Together we can overcome the greatest challenge that we have faced in a generation.  Stay strong!



Modern Basic Cosmetics


March 26, 2020

As we hear more stories about the suffering and fear that the world faces due to COVID-19, we are heartbroken.  We have seen the demand for masks and hospital gowns surge to unprecedented levels.  In this time of need, Modern Basic is compelled to support our community and we have diverted resources to try to help the brave men and women on the frontlines of this battle.

Leveraging our 20 years of experience in the global cosmetics industry, we are using our expertise and global reach to source much needed medical supplies for the healthcare workers in our community.

We are starting with surgical masks which should be available to our Canadian clients in the next few weeks.  Our team is working tirelessly to expand our PPE range to include gowns and other needed medical supplies.  We are doing our best to make sure there is sufficient supply for those that need it.  These products can be purchased on our website now.

Disposable Face Masks

We sincerely hope this effort can play a part in helping or community triumph over this challenging predicament.



Modern Basic Cosmetics


March 20, 2020

Amid growing concerns regarding coronavirus COVID-19, Modern Basic's top priority is the health and well-being of our clients and employees. The situation is very fluid and evolving daily. We are committed to meeting our customer's needs to the best of our ability during this challenging time.

At this time, Modern Basic remains operational with limited capacity.  Clients may experience slower than usual response times.  It is our intention to continue to operate as long as circumstances permit.  However, as a precautionary measure, we have made the decision to temporarily close our Garden Grove showroom to clients.  As always, you can place your orders online or by phone/email.  Order pickups at our Burnaby and Garden Grove warehouses are still available.

We will continue to update our website and social media as the situation unfolds, as well as updating members via email as necessary.

At this time we encourage our community to do their part and follow health authority recommendations by reducing non-essential contact in their day to day lives and following proper handwashing procedures. We thank you from the bottom of our hearts for your understanding, patience and support.



Modern Basic Cosmetics

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