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FAQ

Accounts

Business Owner Account

Must be a business related to the beauty industry such as a hair salon, beauty salon, spa, makeup studio or beauty supply store.

Must provide a business documentation such as a business license number, tax ID (USA only), resellers permit (USA only), or GST and PST numbers (Canada only).

Beauty School Account

School must have a makeup artistry program or esthetics program that requires makeup application lessons.

High schools with beauty programs are accepted.

If you are a makeup artist, esthetician, cosmetologist, hairstylist, or nail technician you must provide proof that you own a beauty business with a registered business name with an EIN number and a re-sellers Permit.

We cannot open accounts for businesses or professions unrelated to the beauty industry.

Products

Yes, we carry a full line of professional quality cosmetics. Our team of developers and makeup artists work together to constantly review, revise and improve our formulations. The products that we carry are manufactured according to our exacting specifications. We are always comparing our products to other brands in the industry in order to maintain the highest quality of wholesale and private label cosmetics on the market. We feel very strongly that you will be impressed by our products. We invite you to try them and give us your feedback.

No, none of our products have been or will ever be tested on animals. Our products are cruelty free and vegan (with the exception of some products that contain beeswax or lanolin).

We are product experts and we can assist you in learning how to use the product and how to sell it as well. Please use our contact page to reach our client care team.

Yes, almost all of our products come in boxes except for brushes, some accessories and some pencils.

You can place a sample order without meeting the $175 minimum order. Please reach out to our client care team for assistance on placing sample orders. We can provide advice on which products will fit your market the best.

Modern Basic Cosmetics manufactures most of our products in Canada. We have manufacturing facilities in both Canada and China. Please inquire if you have questions regarding a specific product.

Purchasing

The minimum order is $175 on products only and does not include print or set up fees. However, we do make exceptions for businesses or individuals looking to make a sample order before ordering larger quantities. Please reach out to our client care team for assistance with sample orders.

Please reach out to our client care team for help with sample orders. Our team is knowledgeable and experienced and we will be able guide you through the process. Please contact our team by phone 1-877-438-1120 or email using our contact page. There is no minimum for sample orders.

Our website is the best place to find all of our products and prices. Note that you will need to create an account and login to see pricing. If you have any questions, our client care team is happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page.

Yes! A great to try our products is to purchase a sample kit. The sample kits can be found here. Alternatively, you can order samples of the products that interest you. There is no minimum purchase for samples order but we do limit customers to only 1 sample order. If you have any questions, our client care team is happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page.

Shipping

Yes, we can ship internationally. For international shipments, it is the responsibility of the client to understand the import regulations of the destination country. We will try to assist as much as possible but we will not provide refunds for refused entry. If there is any documentation that you will require, please let us know before placing your order so that we can check to see if we can provide what you need. All customs, duties, brokerage and other related fees are the responsibility of the customer. If you have any questions, our sales associates are happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page.

In general, we ship all orders using standard UPS Ground or Canada Post. In some circumstances, we may be able to ship your order using express service. If you require express shipping, please contact our team by phone 1-877-438-1120 or email using our contact page. Additional charges will be applied for express shipping.

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